Yes Optus Ballarat

• The99thOption . on Google
  
  
  (January 31, 2020, 12:05 pm)

  My partner and I recieved excellent customer service today from Hannah (not sure of the spelling ????) this morning. She approached us to assist moments after we stepped in the store. Helped my partner upgrade her phone and adjusted her plan to something more suitable based on past usage and our other devices. As the phone that was being upgraded was also damaged she attempted to assist in store to migrate info over, luckily Google/Samsung had a lot of that sorted already. She then checked on my plan to make sure it was best suited to my usage also.
  
  Really thorough professional service and very personable and friendly at the same time. Life admin can be a chore, but being helped by people who are great at customer service and their job in general is always so appreciated.
  
  Thanks Hannah ????

• Catherine Murphy on Google
  
  
  (January 16, 2020, 4:48 am)

  Fantastic and polite customer service, Kylie answered all my enquiries and pointed me in the right direction!

• Damian Woolley on Google
  
  
  (December 17, 2019, 10:43 pm)

  Couldn't assist with my enquiry, but very polite.

• Andrew Battistella on Google
  
  
  (November 21, 2019, 2:47 am)

  Brilliant. Really friendly, patient, knowledgeable. Highly recommended

• Steve Pains on Google
  
  
  (May 5, 2019, 9:30 am)

  Well managed team and the manager seemed to be on the ball. The service was so much better than any store here in Sydney. Very knowledgable explained everything and made my decision easy without persuading me one way or another. I selected the appropriate plan and phone and I am very happy. I am writing now to show appreciation for the great service provided by the staff at Optus, Ballarat.

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