|Address:||411 Bayswater Rd, Garbutt QLD 4814, Australia|
|Phone:||(07) 4401 7700|
|Opening hours (Edit)|
|Monday:||8:30 AM – 5:00 PM|
|Tuesday:||8:30 AM – 5:00 PM|
|Wednesday:||8:30 AM – 5:00 PM|
|Thursday:||8:30 AM – 5:00 PM|
|Friday:||8:30 AM – 5:00 PM|
Can't dispatch in stock parts within a reasonable time frame.
Thank you for you response. To clarify, the order was placed on Friday, your proforma invoice was received on Monday & paid for immediately. The shipment was promised to leave on Monday then subsequently on Tuesday. Your email was only in response to a phone call I had made about 15 minutes earlier inquiring if the goods had left.
I understand the time of year makes thing difficult, but 3 days to dispatch 2 small components that didn't require assembly etc?
& FYI the overnight service didn't arrive until Friday.
Edit - Adam Parsons very proactive to remedy the situation after this review. Credit was offered for any stock that wasn't utilized, but unfortunately everything is required & is in service. There was very little that could have been done after the fact
This is where I work so I'm a tad biased :) but I feel I should definitely put down that we have a great work environment over here in CSA with a very supporting and diverse team and colleagues from all around the world.
The team at Campbell Scientific were just wonderful. The news on Altoview is incredibly exciting. I highly recommend Steve, Alex, Dave, Nikki and the team.
Campbell Scientific provides both quality products and services. The Team there offers repeated quality customer experience to everyone. I would recommend Campbell products where quality& reliability matters.
As consulting structural/mechanical engineers, we work with CSci often. They consistently provide reliable technical advice with regards to product support/specification and/or field support. We would highly recommend working with them in the instrumentation space.
The phone number for Campbell Scientific Australia is (07) 4401 7700.
Campbell Scientific Australia is located at 411 Bayswater Rd, Garbutt QLD 4814, Australia
The website (URL) for Campbell Scientific Australia is: http://www.campbellsci.com.au/
Campbell Scientific Australia is open:
Monday:8:30 AM – 5:00 PM
Tuesday:8:30 AM – 5:00 PM
Wednesday:8:30 AM – 5:00 PM
Thursday:8:30 AM – 5:00 PM
Friday:8:30 AM – 5:00 PM